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學年/學期︰112/2

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輔英科技大學九十六學年度第一學期課程計畫
Fooyin University Course Syllabus
一、 科目名稱:
(Course Title)
國際職場專業秘書實務   130382
二、 授課班別:
(Class)
1FL960A班
三、 授課時數: 2 學分(Credits) 2 小時(Hours)
四、 授課教師:
(Instructor)
教師
(Instructor's Name)
輔導時間地點(星期/節次/地點)
(Office Hours)
分機
(Extension)
e_mail
黃淑芬    PT180@fy.edu.tw

五、 先修科目:
(Prerequisites)
(無)
六、 課程概述:
(Course Description)
This course is designed to teach students the knowledge the skill of the secretarial profession. It contains lecture, activity, discussion and presentation. The lecture offers students basic theories in secretarial profession.
七、 課程目標:
(Course Objectives)
This course aims to provide the professional operation skills on different patterns of international level events. Through the theoretical and practical instruction, the studented will be expected to attain the objectives as:
1. the global vision and cross-cultural perspectives;
2. the basic events planning skills;
3. the application of communication strategy;
4. the attitude of collaboration.
八、 授課大綱:
(Syllabus)
The instruction will combine the theoretical with its practical application. Meeting Management draws upon two basic areas, communication theory and business management. Communication theory serves as the theoretical basis, whereas business provides the application procedures and management techniques. The phases of meeting planning will be included as following:
1. Programming
2. Budgeting
3. Developing Meeting Plan
4. Arranging Food & Beverage Service
5. Working with the Destination and Site Services
6. Pubilicity, Promotion & Public Relation
7. VIP Receiption Skills
The syllabus will be allocated as following:

週數 內容
1 暖身活動:會展產業與課程介紹
Orientation and warm up: The introduction to
Meeting industry
2 會議管理之面面觀
Phases of Professional Meeting Management
國際會議及活動模試定義
Definition of Meetings
3 PCO與PEO的服務項目與功能
The function and job description of PCO and PEO
4 企劃與預算
Budgeting
5 秘書處的設置與工作內容
The Secretariats and Logistic service
6 實習:世運會服務理念及行動、世運英語
Practicum
7 實習:國際禮儀及接待技巧、高雄市導覽技能
Practicum
8 實習:世運會暖身賽介紹、服務流程介紹、衛生醫療及反
恐實務
Practicum
9 實習:世運會暖身賽實習
Practicum
10 會議餐飲規劃
Food and Beverage Service
11 地點與場所的選擇
Location and venue Determination
12 交通與旅遊安排
Traveling and Tourism
13 會議社交活動規劃
Special and Side events
14 文宣與會場佈
Printings and Decoration for a Meeting
15 會議公關媒體操作技巧
Publicity, Promotion and Public Relations for a Meeting
16 國際禮儀與接待技巧
International Etiquette and Hospitality
17 會議評估與追蹤
Meeting Evaluation and Warp Up
18 學員分組專案管理能力考核
Final Evaluation


九、 教學方法:
(Teaching Methods)
The lectures of basic knowledge will be conveyed in the regular lectures, and practical intern in an international level event will be also required during the teaching.
十、教材(教科書):
(Teaching Materials)
國際會議籌組暨展覽管理 黃淑芬、黃性禮著 台科大圖書股份有限公司


十一、評值方法:
(Evaluation Methods)
Mid-term Report 25% Final Report 40%
Attendance 15% Practicum 20%
十二、參考書目:
(References)
The Essentials of Meeting Management by Richard A. Hildreth A National Publishers Book
十三、授課語言:
(Language of Instruction)
主要授課語言:國語  次要授課語言:英語
十四、教學型態:
(Course Instruction Type)
請師生遵守智慧財產權,使用正版教科書,不得不法影印。
2024年3月29日列印